Privacy Policy

1. Information We Collect

Numa Medi Solutions may collect personal and business information that you voluntarily provide to us, including information submitted through contact forms, provider applications, account registration, platform access requests, supplier inquiries, and related communications.

The types of information we may collect include:

• Full name
• Business or practice name
• Professional title or role
• Email address
• Phone number
• Business address
• State of operation
• License type, license number, and state of licensure
• NPI number, if applicable
• Practice type or business category
• Product categories of interest
• Supplier or partner information
• Account login and platform access information
• Messages, inquiries, and other information you submit to us
• Transaction, order, and purchasing information, where applicable
• Technical information such as device data, browser type, IP address, usage activity, and cookie-related information

We may also collect information from third-party service providers, supplier partners, verification resources, payment processors, analytics tools, or other business partners when necessary to operate our platform, verify eligibility, process transactions, or support our services.

2. Provider Application and Verification Information

Because Numa Medi Solutions is a gated platform intended for licensed medical professionals and qualified healthcare practices, we may collect information necessary to review, verify, and approve access to the platform.

This may include professional licensing information, business details, practice information, and other documentation or information reasonably required to determine eligibility. Submission of an application does not guarantee approval for platform access.

3. How We Use Information

Numa Medi Solutions may use collected information for the following purposes:

• To review provider applications and determine platform eligibility
• To verify professional or business credentials
• To create, manage, and secure provider accounts
• To provide access to approved platform features
• To process orders, transactions, and related business activities
• To communicate with providers, applicants, suppliers, and partners
• To respond to contact form submissions and support requests
• To manage supplier relationships and product access
• To improve our platform, services, security, and user experience
• To send administrative, transactional, or account-related communications
• To provide updates about platform access, products, services, or business opportunities
• To comply with legal, regulatory, contractual, and business obligations
• To prevent fraud, unauthorized access, misuse, or other prohibited activity

4. How We Share Information

Numa Medi Solutions does not sell personal information in exchange for money.

We may share information with third parties when necessary to operate our business, provide our services, or comply with legal obligations. These third parties may include:

• Supplier partners
• Payment processors
• Shipping and fulfillment providers
• Credential verification providers
• Technology and hosting providers
• Customer support and communication platforms
• Analytics and security providers
• Legal, accounting, compliance, or business advisors
• Government, regulatory, or law enforcement authorities when required by law

We may also share information in connection with a business transaction, such as a merger, acquisition, financing, restructuring, sale of assets, or similar business event.

5. Supplier and Product-Related Information

Numa Medi Solutions may share approved provider account information with supplier partners when necessary to facilitate product access, ordering, fulfillment, compliance review, or supplier relationship management.

Supplier partners may have their own privacy practices, terms, policies, and compliance requirements. Numa Medi Solutions is not responsible for the privacy practices of independent third-party suppliers, service providers, or external platforms.

6. Payment and Transaction Information

If purchases or transactions are made through the platform, payment-related information may be processed by third-party payment processors. Numa Medi Solutions may receive limited transaction details, such as billing information, order history, payment status, and related business records.

We do not intend to store full payment card numbers unless expressly required for a specific business purpose and handled through appropriate secure systems or payment processor services.

7. Cookies and Tracking Technologies

Numa Medi Solutions may use cookies, pixels, analytics tools, log files, and similar technologies to operate the platform, improve functionality, understand usage, enhance security, and support marketing or communication efforts.

These technologies may collect information such as IP address, device type, browser type, pages viewed, time spent on pages, referring source, and platform activity.

You may be able to adjust your browser settings to refuse or limit cookies. Some features of the platform may not function properly if cookies are disabled.

8. Email and Communications

By submitting a form, applying for access, creating an account, or contacting Numa Medi Solutions, you may receive communications related to your inquiry, application, account, orders, supplier access, platform updates, or other business matters.

You may opt out of non-essential marketing communications by following the unsubscribe instructions included in those communications or by contacting us directly. Even if you opt out of marketing communications, we may still send administrative, transactional, legal, or account-related messages.

9. Data Security

Numa Medi Solutions uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of transmission, storage, or electronic processing is completely secure. We cannot guarantee absolute security of any information submitted to or processed by Numa Medi Solutions.

10. Data Retention

We retain personal and business information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including provider verification, account management, platform operation, transaction records, supplier coordination, legal compliance, dispute resolution, fraud prevention, and legitimate business purposes.

When information is no longer needed, we may delete, anonymize, archive, or securely retain it as required or permitted by law.

11. Professional Use and Patient Information

Numa Medi Solutions is intended for licensed medical professionals, qualified healthcare practices, supplier partners, and authorized business users.

Unless otherwise agreed in writing, users should not submit patient medical records, protected health information, diagnosis details, treatment records, or other patient-identifiable health information through public-facing forms, general contact forms, or provider application forms.

If Numa Medi Solutions enters into a separate written agreement involving protected health information, such information will be handled according to the terms of that agreement and applicable law. This Privacy Policy is not intended to serve as a HIPAA Notice of Privacy Practices.

12. State Privacy Rights

Depending on your state of residence and applicable law, you may have certain privacy rights regarding your personal information. These rights may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information about how personal information is collected, used, or disclosed
• Opt out of certain uses or disclosures, where applicable
• Limit certain uses of sensitive personal information, where applicable
• Appeal a decision regarding a privacy request, where applicable

To submit a privacy request, contact us at contact@numamedisolutions.com.

We may need to verify your identity or authority before processing a request. We will respond to privacy requests as required by applicable law.

13. California Privacy Notice

If you are a California resident, California law may provide additional rights regarding personal information.

Numa Medi Solutions may collect the following categories of personal information, depending on how you interact with us:

• Identifiers, such as name, email address, phone number, business address, IP address, and account information
• Professional or employment-related information, such as license details, practice name, title, role, NPI number, and business information
• Commercial information, such as product interests, order history, transaction records, and supplier-related activity
• Internet or electronic activity information, such as device information, browser information, and platform usage data
• Sensitive personal information, such as professional license information or account login credentials, when required for provider verification or account access

We use this information for the business and commercial purposes described in this Privacy Policy, including provider verification, account management, platform operation, communications, transactions, compliance, security, and business administration.

Numa Medi Solutions does not sell personal information in exchange for money. If we engage in data practices that are considered a “sale” or “sharing” under applicable California privacy law, we will provide any required notices and opt-out rights.

California residents may submit privacy requests by contacting contact@numamedisolutions.com.

14. Children’s Privacy

Numa Medi Solutions is not intended for children or individuals under the age of 18. We do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete that information.

15. Third-Party Links and Services

Our platform or communications may reference third-party suppliers, service providers, payment processors, logistics providers, or other external services. These third parties may collect, use, and process information according to their own privacy policies and terms.

Numa Medi Solutions is not responsible for the privacy practices, security, or content of third-party websites, platforms, or services.

16. Business Transfers

If Numa Medi Solutions is involved in a merger, acquisition, financing, reorganization, sale of assets, partnership transition, or similar business transaction, personal information may be transferred, disclosed, or reviewed as part of that transaction.

17. Legal Compliance and Protection

We may use or disclose information when we believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or government requests
• Enforce our terms, agreements, policies, or platform rules
• Protect the rights, property, safety, or security of Numa Medi Solutions, users, suppliers, partners, or others
• Detect, investigate, or prevent fraud, unauthorized access, security incidents, or misuse of the platform
• Respond to disputes, claims, audits, or compliance matters

18. Changes to This Privacy Policy

Numa Medi Solutions may update this Privacy Policy from time to time. When we make changes, we will update the effective date listed at the top of this policy.

Continued use of our platform or services after an updated Privacy Policy is posted or provided means you acknowledge the updated policy.

19. Contact Us

For questions about this Privacy Policy, privacy requests, or how Numa Medi Solutions handles personal information, contact us at:

contact@numamedisolutions.com